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Industry Solutions

Your industry has its own compliance rules. Your BPO pod should too.

Choose your sector below. Each pod is staffed with specialists who already know your regulatory calendar, filing cadence, and common audit triggers - so you skip the six-month learning curve.

Need function-specific delivery instead? Explore our dedicated accounting, payroll, and tax services.

Pick your sector - work starts in 3-5 business days

Starting from LKR 50,000/month. Hover a card to see what each pod covers, then click through for full scope, pricing, and outcomes.

Apparel Manufacturing summary shown

Apparel Manufacturing

High-volume payroll for 150-1,200 workers with EPF/ETF filed on time every cycle. Attendance chaos, overtime miscalculations, and BOI paperwork drift handled by a dedicated pod, not your HR team.

  • ✓Headcount ready: 150-1,200 employees
  • ✓Compliance accuracy: EPF/ETF filings 100%
  • ✓Payroll cycle time: Cut by up to 30%
IT & SaaS summary shown

IT & SaaS

Billing errors leak ARR. Support spikes burn your engineers. A dedicated SaaS finance outsourcing and support pod plugs both. Handling Zuora/Stripe reconciliations, MRR dashboards, and Tier 1-2 support while your core team ships product.

  • ✓ARR protected: Revenue recognition & billing QA
  • ✓Support coverage: 24/6 email • chat • voice
  • ✓Tooling ready: API-first handoffs; full handover in 4-6 weeks
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Finance & Banking

Month-end close missing day +5? KYC backlog triggering regulator heat? A finance pod handles close, AML/KYC reviews, and CBSL/SEC filings with segregation of duties and audit-ready evidence trails built in.

  • ✓Close cadence: Day +3 to +7 close windows
  • ✓Regulatory coverage: RAMIS • VAT • AML/KYC QA
  • ✓Availability: 24/5 pods with escalation layers
Healthcare summary shown

Healthcare

Accreditation audits expose gaps in your documentation. Shift allowance disputes slow payroll. A healthcare pod handles finance, clinical payroll, and patient coordination, with evidence packs ready before the auditor arrives.

  • ✓Clinical payroll accuracy: Doctors • Nurses • Staff
  • ✓Audit success rate: Accreditation pass on first attempt
  • ✓Response coverage: 24/7 escalation desk
Import/Export Trading summary shown

Import/Export Trading

HS code misclassifications cost you duty overcharges. LC discrepancies hold shipments at the port. A trade pod handles customs documentation, landed cost tracking, and CUSDEC processing so your goods move on time and your margins stay intact.

  • ✓Documentation accuracy: CUSDEC + LC processing
  • ✓Duty optimisation: HS code review & tariff planning
  • ✓Coverage: Port + airport clearance support

Frequently asked questions

Which industries does WinCore support with BPO services?

WinCore operates shared service pods across four primary sectors: apparel & garment manufacturing, IT & SaaS companies, financial services, and healthcare. Each pod is staffed with specialists familiar with the sector's specific compliance and reporting requirements.

What is a shared service pod?

A shared service pod is a dedicated, co-managed team at WinCore configured around your industry's workflows, regulatory requirements, and KPIs. Work starts within 3-5 business days of contract signing, and pods are fully operational within 4-6 weeks.

How quickly can a BPO pod go live for my business?

Work starts within 3-5 business days of contract signing, and full handover to your industry pod takes 4-6 weeks. This includes the onboarding sprint, system access provisioning, workflow documentation, and SLA agreement.

Does WinCore offer industry-specific compliance support?

Yes. Each industry pod includes compliance support specific to that sector, for example, apparel and manufacturing pods include BOI compliance and customs documentation support, while IT & SaaS pods include PDPA data handling protocols and transfer pricing advisory support.

How much does an industry-specific BPO pod cost?

Shared service pods start from LKR 50,000/month. Final pricing depends on the number of functions covered (accounting, payroll, CX), team size, and reporting complexity. Contact us for a customised scope and quote.

Can we customise the pod to match our internal workflows?

Yes. During onboarding, our delivery team maps your existing workflows, tools, and reporting cadences to configure the pod around your operating rhythm, not the other way around.

Not sure which pod fits your business?

Describe your current headaches - close deadlines, compliance backlogs, payroll disputes - in a free 30-minute consultation, and we'll send you a recommended pod configuration within one business day of the call, no commitment required.

Book a free 30-minute consultation